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The Hierarchy of Caregivers’ Needs – How Agencies Can Meet Those Needs: Insights From More Industry Experts on Caregiver Retention

September 9, 2021

Concluding our webinar series The Hierarchy of Caregivers' Needs, we bring you part 3 – Insights From More Industry Experts on Caregiver Retention.

Join us to hear from 3 more thought leaders who will continue to tackle the issue of caregiver turnover: Optum’s Financial Sr. Growth Executive, Melanie Goldsmith, MHP; Inspro’s Home Care Program Manager, Joe Schaffner; and KanTime’s Executive Vice President, Kristen Duell.

All of their expertise – combined with the knowledge provided by the panelists in part 1 and agency owner in part 2 – round out the whole picture of options and advice available to agency owners today that help reduce turnover and retain caregivers.

During this session, these industry experts will be discussing caregiver turnover and retention as it relates to:

    • Scheduling, managing client expectations, and AMS metrics;
    • Caregiver health benefits, including FSA, and commuter benefits; and
    • The correlation between insurance rates and training caregivers.

Although this webinar series will be coming to an end, we will continue to provide thought leadership to help you better manage your agency’s needs – be it with compliance, recruiting and onboarding, learning, or retaining caregivers.

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