NYS DOH’s Answers to SFI RFP Questions: The 4 Most Important Takeaways for Home-Based Care Agencies

On August 8, 2024, the New York Department of Health issued answers to questions submitted by stakeholders about its Request for Proposal #20524 (RFP) published on June 17 for a single Statewide Fiscal Intermediary (SFI) to replace the hundreds of FIs currently participating in the program. 104 pages, 1,362 questions, and an RFP amendment later, are we any smarter? The answer is um……

Scheduling for Success: Improving Admin, Staff, and Resident Experience, Leading to Better Retention

In health services organizations like skilled nursing facilities or long-term care communities, the daily flow of the entire organization is dictated by scheduling. The efficiency of scheduling impacts every person associated with the organization. For admins, scheduling is a complex puzzle; for staff, it’s the key that can make or break their work experience with the organization; …

State Paid Family and Medical Leave: What You Need to Know in 2024

State paid family and medical leave (PFML) has recently emerged as a rapidly growing trend among states across the nation. Even if you currently do not employ workers in a state with a PFML program, it's very possible that you may soon find yourself doing so. But first, what exactly is PFML? In essence, it’s an extended period of paid time off that allows employees to care for a new…

The 3 Automation Features Facilities Need for Optimal Scheduling

Scheduling can be chaos – but does it have to be? Managing the fluctuating staffing needs of the organization, dealing with employees’ preferred working hours, and trying to do this all under budget is a daunting yet critical task. It can feel like you’re playing a complicated version of Concentration, trying to memorize what and where all the cards are and then having to match the …

The 7 Key Drivers of Employer Brand and Employment Perception in Facility-Based Care

In the world of facility-based care, the significance of a well-structured onboarding process cannot be overstated. As the leader in payroll and HR for the health services industry, we conducted an extensive study targeting caregivers and administrators across the United States to discover what really made an onboarding process successful within the context of the health care indust…

Want More Satisfied Post-Acute Health Care Employees? Make Onboarding Personal!

The home-, facility-, and community-based care industries continue to battle incredibly high turnover, rising demand for services, and a lack of career advancement opportunities for its workforce. This may seem daunting, but industry admins have access to a proven, practical remedy for meeting these challenges head-on that can result in greater job satisfaction, improved job perform…

3 Things HR Admins Can Do Today to Improve Caregiver Retention

The home-, facility-, and community-based care industries have consistently struggled with caregiver retention. As the leader in post-acute care payroll and HR, Viventium conducted a comprehensive study where we surveyed caregivers and admins across the United States to find out why the industry struggles to retain staff. In it, we discovered a correlation between a good onboarding …

Pay Extra Attention to the Lyrics: Selecting Your Post-Acute Care HCM Provider

Are you ready to embark on the journey of selecting a new payroll and human capital management (HCM) provider for your agency or facility? While it may not sound like as much fun as looking for tickets to your favorite band at first, moving from a “just ok” to a great HCM provider can feel like a breath of fresh air. Choosing the right software is critical. It can give admins more t…

Pay Matters: Summer 2024

Pay Matters: Summer 2024 Welcome to our Summer 2024 edition of Pay Matters – our roundup of all the payroll and compliance news that you must know. Read on to stay informed and in compliance with relevant alerts and insights that matter most for your payroll. IRS Announces 2025 HSA Limits The IRS has announced increases to the 2025 HSA contribution limits for those covered under hi…

Caregiver Retention and Onboarding: The Missing Link

Growing Concern over Caregiver Retention The retention crisis in post-acute care continues. According to the 2023 HCP Benchmarking Report, home care had a 77% turnover rate in 2022. While we know this is high, it’s shocking when compared to the average US turnover rate across all industries at 17%. So the obvious question is, why are agencies struggling so much with caregiver retent…

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