In the realm of home-based care, where HR departments often consist of a single individual juggling a multitude of responsibilities, the role of HR admins can feel like a solo performance. From managing compliance to handling employee relations, recruiting, payroll, and everything in between, the sheer number of tasks can be daunting. However, just like a soloist needs backup singers to harmonize and elevate the performance, HR admins also require support and technology to thrive in their role. The importance of finding the balance between traditional practices and the innovative new solutions that are being developed every day is critical to orchestrating the best performance possible.
The Technology
The type of technology that brings value to your organization will depend in large part on the size and goals of your agency. However, there are 5 common categories of technology that will positively impact most if not all agencies in the home-based care space.
Talent Acquisition Software: Finding the right talent is critical to the success of any organization but is becoming increasingly difficult within home-based care as retention issues run rampant across the industry. There are simply not enough people to fill the number of open positions. Leveraging talent acquisition software streamlines the process of posting job openings, scheduling interviews, and managing candidates effectively. This puts you above your competition, allowing you to secure the best talent quicker than other agencies.
Learn more about Viventium Recruiting powered by Apploi.
Onboarding Software: As your first impression to new hires, onboarding sets the tone of your new hires’ experience with your agency. Utilizing onboarding software filled with various automation features makes the lives of both new hires and admins easier by minimizing paperwork and guiding new hires through the often-complex onboarding process. This means less time doing paperwork and more time getting to know each other.
Learn more about Viventium Onboarding.
Payroll and HR Software: Managing payroll accurately is not an option. Inaccurate payroll can erode the employee-employer relationship as caregivers become frustrated with incorrect checks as well as bring costly penalties from regulatory organizations. However, this can be time consuming to handle correctly, requiring admins to spend hours every pay period processing payroll and keeping up to date on ever-changing payroll regulations. The right payroll and HR software for your organization should automate your payroll process, taking into account federal, state, local, and industry-specific regulations. Integrated payroll and HR software streamlines the payroll process, reducing errors and saving time for your HR soloist, allowing them to reinvest this time into other parts of their role.
Learn more about Viventium Payroll and HR.
Learning Management Software: Continuous learning programs are essential for building up employee skillsets as well as increasing retention by providing a path for growth to your dedicated caregivers. The only problem is that sourcing high-quality, educational content can be time consuming and difficult, especially if you’re not an expert on the constantly evolving regulations, certifications, and compliance requirements. Leave that to the experts and implement an online training program that is continuously curated, allowing caregivers to stay up to date on their education.
Learn more about Viventium Learning powered by Nevvon.
Benefits Administration and ACA Software: Administering benefits manually is time consuming and prone to errors. Benefits administration software simplifies the process for your caregivers by providing them with a simple-to-use platform where they can compare plan options and are walked through the process within the software. This helps free up time for your HR soloist, who then simply has to review and electronically submit elections to your carrier of choice.
Learn more about Viventium Benefits Administration and ACA.
The Support
While technology that allows you to reduce the amount of time it takes to complete tasks is critical when handling everything on your own, it’s important to remember that there is more to being an HR admin than simply completing HR chores. When it comes to payroll industry knowledge, there are two ways to stay ahead of the curve.
Certified HR reps: Staying ahead of federal, state, and local HR laws and regulations can be a challenge for one person to do on top of everything else they need to be handling. That’s why access to HR representatives who have the time to keep up with the dynamic payroll landscape is critical. Being able to talk to a real person when navigating complex HR issues can be invaluable.
Compliance team: In highly regulated industries like home-based care with uniquely high levels of compliance risk, it’s important to be sure you’re ahead of the game when it comes to compliance. Access to curated resources and support that keeps you up to date on the ever-changing compliance landscape is critical.
Learn more about Viventium HR and Compliance.
The Ultimate Performance
When it comes to HR management within home-based care, often times, there’s only one person in charge of the whole show, but that doesn’t mean you have to take the stage alone. By embracing software-based solutions and leveraging third-party support systems, an HR soloist can appear as though they have a whole orchestra performing behind them. On your musical journey, you may require support. Check out Viventium’s webinars and blogs to keep up to date on the latest news and insights.
This information is for educational purposes only, and not to provide specific legal advice. This may not reflect the most recent developments in the law and may not be applicable to a particular situation or jurisdiction.